01/12/2021: Alert - ServiceMac Delays in Uploading Monthly Statements and Year-End Documents to DMS

ServiceMac has advised they are experiencing a delay in uploading documents to the Document Management System (DMS).  

This includes the following document types: 

  • Monthly billing statements
  • Year-end related documents 
    • 1098 Mortgage Interest Statements
    • 1099-A, 1099-C and 1099-INT statements
  • Year-end related disclosures
    • Annual FHA Prepayment Disclosure
    • Annual PMI Disclosure Notice
    • Annual Account History Notices (required in certain states)

There is a possibility this may be creating delays uploading other document types.  

Additional updates will be provided as additional information becomes available.