Effective January 22, 2021 do not process payoff requests netting escrows for retained loans transferring to Flagstar Bank. Regular payoff quotes (not netting escrow) can continue to be processed for these loans.
As this population of loans transfers to Flagstar Bank effective February 1, 2021, we are no longer able to honor requests to net escrows for these loans.
This process change only applies to loans in the bulk sale transfer to Flagstar Bank effective February 1, 2021. Netting escrow requests may continue to be processed per established procedures for all other retained servicing loans.