It is a requirement to always follow the verification steps when responding to inquiries from Fairway internal employees.
There was an occurrence this week where team members responded to communications from a loan officer who recently left Fairway and is no longer an employee.
This is a violation of the verification requirements that may result in disciplinary action.
Loan level information should only be provided to those who are verified as currently employed with Fairway.
Click Here to review the Verify Fairway Internal Employees procedure.