02/03/2020: Payment Processing Cutoff Times

The information in this newsflash applies to Retained Servicing Loans.


Payments remitted by customers using the IVR, the My Fairway Servicing website or mobile app before 7:00 p.m. Central Time on a regular business day are posted to the loan effective the same day.


Payments remitted after 7:00 p.m. Central Time or on a non-business day (weekends and holidays) are posted to the loan effective the next business day.