Please do not order payoff quotes (new or updates) on loans that transferred in the February 1, 2021 bulk sale to Flagstar Bank. As of the transfer effective date, Fairway/ServiceMac no longer performs the servicing on these loans.
Make sure to review the loan status before generating payoff quote requests.
Anyone requesting a new payoff quote or an updated payoff quote on these transferred loans should be directed to Flagstar Bank for further assistance.
- Toll free: (800) 968-7700 Monday – Friday 7:30 a.m. – 8:00 p.m. ET, and Saturday 7:30 a.m. – 4:00 p.m. ET
- Website: www.flagstar.com/myloans