03/11/2020: Recast Matrix has been Updated in KnowledgeOwl

The information in this newsflash applies to Interim Servicing and Servicing Transferred loans.  


The Recast Matrix has been updated.  


Click here to view the matrix.

(Link may take you to the home page, then click Recast on the left)


Updates includes:

  • Number of Recasts Permitted content has been added
  • Reference to Chase has been updated to Chase and Chase Jumbo in an attempt to clarify guidelines for the Loan Officers 


Please see your manager or lead if you have any questions.