04/08/2020: Consumer Financial Protection Bureau Video Explaining Mortgage Forbearance

Please view the informative 3 minute and 49 second video produced by the Consumer Financial Protection Bureau (CFPB) explaining Mortgage Forbearance for customers impacted by COVID-19.  


Encourage customers with additional questions to view this information, as it is published on the CFPB website.


The web address is:

  • www.consumerfinance.gov/coronavirus 
  • Scroll down to the “CARES Act Mortgage Forbearance: What You Need To Know” information in the light gray box
  • Click the link titled “Watch the video”
  • Click the “Proceed To External Site” button that will appear, and the page will re-direct to the CFPB video on YouTube


Click here to view the video now.  


Fairway Servicing has communicated this information to Fairway Loan Officers so they can share this helpful video with customers.


Please see your manager or lead if you have any questions.