04/10/2020: FICS Will Be Unavailable Friday Evening 04/10/2020

You are receiving this email because you are listed as an active FICS user or you are a manager of employees who are active FICS users.


FICS will be unavailable from 8:00 p.m. Central Time Friday April 10, 2020 until Saturday April 11, 2020 for system maintenance and updates.


Please do not log in to the application during this time.


Important – Always follow the steps listed below to log out of FICS:


  • Click the Exit (X) button at the top right of the FICS window
  • This closes the FICS window and successfully logs off the session
  • Do not log out of Citrix until the FICS window closes  

Please reply to servicingtraining@fairwaymc.com if you have questions.  Thank you.