08/13/2020: Payment Processing Cutoff Times for Retained Servicing Loans

Payments processed by retained servicing customers using the IVR, the My Fairway Servicing website or the mobile app before 10:59 p.m. Eastern Time on a business day (Monday – Friday) are posted effective the same business day.


 
Payments processed after 10:59 p.m. Eastern Time on a business day or processed on a non-business day (weekend or holiday) are posted effective the next business day.


This information has been updated in the Cashiering and Fees section in KnowledgeOwl. 

Click here to view the Payment Processing Cutoff Times article.