08/20/2020: Problem Loans / Challenged Inventory Procedure has Been Updated

The procedure for Problem Loans / Challenged Inventory has been updated in KnowledgeOwl.  


Click Here to view this content, or type Problem Loans in the KnowledgeOwl search bar.


Updates include:

  • Additional Encompass screen shots and descriptions
  • FICS screen shots to assist in identifying problem loans and the resolution of problem loans
  • Email points of contact to use when additional information or further research is needed