09/18/19 - Payoff Addresses

It is extremely important to provide the correct addresses to customers and third parties remitting payoff funds.  A Payoff Statement must always be generated, and a verbal payoff can never be provided.  


The Payoff Statement provides a mailing address to the P.O. Box in Duluth, GA., along with Wiring Instructions.  The Payoff Statement does not provide the physical mailing address for Payoffs.  


Payoff funds must not be sent to the monthly payment lockbox address.  This will result in the payoff funds being misapplied which will result in a delay in posting.  A delay in posting a payoff may result in additional interest owed.


KnowledgeOwl has been clearly updated with the correct Payoff Addresses.  This content can be found in the Payoff section and the Fairway Servicing Contact Information section.


Payoff Funds PO Box Address - For Payoffs ONLY:

Fairway Independent Mortgage Corporation

Attn: Payoff Department

P.O. Box 100100

Duluth, GA  30096


Payoff Funds Physical Mailing Address- For Payoffs ONLY:

Fairway Independent Mortgage Corporation

Attn: Payoff Department

9726 Old Bailes Road, Suite 200

Fort Mill, SC  29707

See your manager or supervisor if you have any questions.