Recurring monthly ACH drafts that are set up on the MAS1 DFT1 screen will draft between the 1st and the 10th of the month as selected by the customer.
This includes loans due for the current month’s payment and loans that are pre-paid and due for future month’s payment(s).
Please make note of this information regarding pre-paid loans as it is a change to the information provided during training.
The prior information provided in training advising that paid ahead loans enrolled in ACH would not draft was incorrect.
If you have a caller who has questions or concerns regarding this issue please ask for assistance.
More details will be provided as soon as they become available.