11/19/19 - MSP Director Scripts Now Available for use

MSP Director Scripts are now available for use.

 Please begin using the following scripts:

  • ACH Process (Add, Change or Delete Enrollment)
  • Customer Service Late Fee Waive
  • Payoff
  • Spread Escrow Shortage

The PMI Removal script is not available at this time and has been removed from the menu options.

Please notify your Manager or Lead if any errors occur when using the MSP Director Scripts.