12/26/19 - Recast Letter Has Been Updated

The Recast Information Letter RC001 has been updated.  

  • The verbiage requesting customers to provide a copy of their recorded Deed of Trust has been removed
  • This is an internal step in the recast process handled by the Special Products team at ServiceMac and does not require action by customers

 No other content or requirements were changed.
View the general verbiage for any letter loaded into the MSP On Line Letter Writer (OLLW) system by following the steps listed below:

  • Access the PL11 screen in MSP
  • Input the 5 character Letter-ID in the ENTER FUNCTIONAL AREA & NO field (in this case the Letter-ID is RC001)
  • Enter the version number that references the most recent date in the ENTER VERSION field (in this case the most recent version is 39)
  • Press ENTER to view the text of the letter while using the Page Up and Page Down keys to scroll through the pages of the letter

View a copy of any letter ordered at loan-level by accessing the PL05 screen on the specific loan.

See your Manager or Lead if you have any questions.