April 8, 2022: IVR and Online Payments Will be Briefly Unavailable on Sunday, April 10, 2022

The information contained in this newsflash applies to both interim servicing and retained servicing loans.

The Realtime Electronic Payment – REPAY – system which processes one-time payments will be unavailable due to scheduled server maintenance on Sunday, April 10, 2022 from 8:00 a.m. until 8:45 a.m. Central Time. 

Customers will not be able to process any payment transactions on the automated phone systems, on the FairwayNEXT website (interim) and on the My Fairway Servicing web portal and mobile app (retained) during this system maintenance period.