Follow the steps shown below to request a customer call back from the Fairway Privacy Response Team:
Obtain the following pieces of information:
- Customer's name
- Loan number
- Preferred call back phone number
- Preferred best time for the Privacy Response Team to return the call
Email this information to: DW Schabbing, Danyell Williams and Debbie Kinnard
- Subject line: "Privacy Breach Callback - Loan Number _________"
- Body of email: Include customer contact information obtained for the callback
- Send email and inform customer they will receive a call back within 24 hours