Dear <Customer Name>,
Thank you for contacting Fairway’s Customer Experience Team. Assisting our customers is our highest priority.
Thank you for your recent payment in the amount of <INPUT DOLLAR AMOUNT RECEIVED>.
This payment posted to your loan on <Posting Date> for the <Due Date of Applied Payment> monthly payment.
Your loan will transfer to a new servicer. Please watch for a bright green envelope from Fairway in the mail. This will contain your Notice of Transfer which provides the name and contact information for your new servicer along with date to begin remitting monthly payments to your new servicer.
If you have additional questions regarding applying for a mortgage loan with Fairway or if we may be of further assistance, please contact Customer Experience by calling toll-free (800) 201-7544 from 8:30 a.m. to 5:00 p.m. Central Time Monday through Friday or email email@example.com.
Access loan information online by visiting www.FairwayNEXT.com.
Thank you for contacting Fairway Independent Mortgage Corporation.