December 31, 2021: Retained Loans - ServiceMac is Closed Today

ServiceMac is closed today (12/31/2021) in observance of New Years.  All ServiceMac Servicing departments, including the Retained Loans Default/Loss Mitigation Call Center, are not available.  


Please do not connect customer calls to the Retained Loans Default/Loss Mitigation Contact Center.  Should you receive a call from a customer needing to speak with that department, advise they are closed today in observance of the holiday and to please call back Monday, January 3, 2022.  


All Fairway internal Servicing departments – including the Retained Servicing Contact Center – are staffed and operational today.


Please contact your supervisor or manager if you have any questions, and Happy New Year from all of us in Servicing Training!