Disaster Impacts

Articles

Disasters - Call Handling and Customer Talking Points
Information on this page applies to Interim Servicing and Servicing 911. When a customer has been impacted by a disaster, our goal is to show empathy – demonstrate caring, assist the customer with their questions and also it is important t...
Disasters - General Overview and Information
Information on this page applies to Interim Servicing and Servicing 911. A disaster is defined as an incident which caused significant danger and damage or suffering; a ruin or catastrophe.   Why are we concerned with disasters? ...
Loss Draft Insurance Claims Checks Handling
Information on this page applies to Interim Servicing and Servicing 911. Click here  to view the procedure for Loss Draft Insurance Claim Checks. ...
Disaster Hotline for Interim Servicing Loans
Information on this page applies to Interim Servicing and Servicing 911. Fairway Servicing is here to support customers impacted by a disaster in any way that we can.   We have a dedicated toll-free number and email for assistance...