Servicing Interim - Escrow Payments
Dear <Customer Name>,
Thank you for contacting Fairway’s Customer Experience Team regarding escrow information on your loan. Assisting our customers is our highest priority.
If <a tax amount> <an insurance premium> needs to be paid, we will make every effort to resolve this issue right away request payment if needed.
We understand the sense of urgency regarding this matter and will expedite the concerns to our Escrow department to ensure everything is appropriately researched and paid.
We will follow up with you once we have the necessary information.
If you have questions about this escrow item or if we may be of further assistance, please contact Customer Experience at the phone number or email address referenced below.
Thank you for contacting Fairway Independent Mortgage Corporation.