Incident Response Recap

Incident Response Recap:

  • Fairway is offering five (5) years of credit monitoring service through Experian IdentityWorks
  • Customers must enroll in IdentityWorks using the unique code and by the date specified in the letter individually prepared for each customer
  • Customers are directed to call the Interim Servicing Call Center (800-201-7544) with questions with questions regarding the letter
  • Interim Servicing will contact the Fairway Privacy Response Team who will return calls to impacted customers to provide specific details and assist customers in enrolling in the Experian IdentityWorks credit monitoring (see procedures below)