02/03/2020: Annual Private Mortgage Insurance (PMI) Disclosures Have Been Mailed

The information in this newsflash applies to Retained Servicing Loans.

Customers whose loans contain PMI have been mailed a required annual disclosure advising how to request cancellation of PMI and when PMI will qualify for automatic termination.  Click here  to view a copy of this disclosure.

An incorrect email address was provided to customers in the disclosure.  The disclosure advises customers may email a completed PMI Removal Request Form to escrowaccount@fairwayservicing.com (did not include the word my).

The correct email address is escrowaccount@myfairwayservicing.com.

As Fairway owns the domain of the email address printed in the letter, inquiries sent by customers to that email address will be received by team members in Fairway’s Escrow Department.  These inquiries will be forwarded to ServiceMac’s Escrow Department for correct review and processing.

Please see your Manager or Lead if you have any questions.