Language Line - Interpreter Service

Training for Language Line Interpreter Service for Interim Servicing is scheduled for Wednesday, January 26, 2022 at 8:00 a.m., and content will be published to this page on Wednesday the 26th.

Articles

Contact Information - Language Line
Set up Five9 to conference in a third party call, and follow the steps shown below. Note: It is not a requirement to read the third-party call disclaimer to the interpreter.  Through contractual agreement between Fairway and Language Line S...
Partnering With an Interpreter - Language Line
Here are tips provided by Language Line Solutions on successfully partnering with an interpreter. ...
Call Flow and Documentation Requirements - Language Line
Here are steps outlining how to maintain the flow of a call when utilizing a Language Line interpreter and system documentation requirements: Briefly introduce and update the interpreter Introduce yourself and state the goal of the c...
Additional Information - Language Line