Template Name
Servicing Interim - Loss Draft – ServiceMac Transfer
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Dear <Customer Name>,
Thank you for contacting Fairway’s Customer Experience Team regarding the insurance claim check you recently received. Assisting our customers is our highest priority.
Your mortgage loan transfers to our Servicing Center effective <DATE - Spell out Month, day, year – example December 15, 2021>.
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Your mortgage loan transferred to our Servicing Center effective <DATE - Spell out Month, day, year – example Month 01, 2022>.
Please directly contact our Insurance Claims Center for further assistance with the processing of your insurance claim check.
Insurance Claims Center Direct Line:
- Toll-free: (833) 888-6807
- Monday – Friday 8:30 a.m. – 5:00 p.m. Central Time
- Fax: (833) 888-6809
Mailing Address:
Fairway Independent Mortgage Corporation
Attn: Loss Draft Department
P.O. Box 29413
Phoenix, AZ 85038-9413
Our Customer Experience Team is available to assist customers with this topic by calling toll-free (877) 297-5350 Monday – Friday from 8:30 a.m. – 5:00 p.m. Central Time, or customers may email customersupport@myfairwayservicing.com.
The servicing center website is: www.MyFairwayServicing.com
Thank you for contacting Fairway Independent Mortgage Corporation.
<DO NOT INCLUDE FAIRWAY INTERM EMAIL SIGNATURE WHEN REPLYING REGARDING RETAINED SERVICING LOANS>
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