March 18, 2021: Retained Loans - MSP Director Script Updates for ACH Processing

View this brief training video – approximately  6 minutes long – regarding enhancements to the MSP Director Script for ACH Processing (new enrollments, changes to existing enrollments and deleting enrollment).  


The changes and enhancements referenced in the training go-live Friday March 19, 2021.


Click Here to view the video

Passcode to view the video:  Q7n*yN5+


The informational slides contained in the training video are shown below for reference.


Please speak with your supervisor or manager if you have any questions.