Name Change Requests

Articles

Legal Name Change Requests from Interim Servicing Customers
Customers may contact Interim Servicing requesting a legal name change (marriage, divorce, other legal name change).  Advise customers we are not able to process a legal name change while the loan is in the interim servicing period wi...
Correcting the Spelling of a Customer's Name During Interim Servicing
If customers contact interim servicing and advise their name is misspelled on our records: Review the Note – located in the eFolder in Encompass – to confirm how the spelling of the customer’s name was documented at the time ...
Correcting a Customer's Social Security Number during Interim Servicing
UNDER CONSTRUCTION - THIS INFORMATION IS COMING SOON!