Payment Forwarded to New Lender

Thank you for contacting Fairway’s Customer Experience Team.  Assisting our customers is our highest priority.

Thank you for your recent monthly payment in the amount of <INPUT DOLLAR AMOUNT RECEIVED>.

Fairway has forwarded this monthly payment to your new servicer on <DATE Payment Forwarded>.


As of the transfer effective date, please remit monthly mortgage payments to your new servicer.

A Notice of Transfer was mailed to you in a bright green envelope from Fairway.  This notice provides the name and contact information for your new servicer along with date to begin remitting monthly payments to your new servicer.  You may view your new servicer contact information on our website

Please watch your mail for communication and billing statements from your new servicer.

If you have additional questions regarding this payment or if we may be of further assistance, please contact Customer Experience by calling toll-free (800) 201-7544 from 8:30 a.m. to 5:00 p.m. Central Time Monday through Friday or email  

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Thank you for contacting Fairway Independent Mortgage Corporation.