Information on this page applies to Interim Servicing and Servicing 911.
Servicing 911 Contact Information
Email Address for Employees:
Hours of Operation:
Monday - Friday 8:00 a.m. - 8:00 p.m. Central Time
Saturday 8:00 a.m. - 5:00 p.m. Central Time
Recharging on Sundays
Website: wwwFairwayNEXT.com
Fax: 866-305-2449
Servicing911@fairwaymc.com is for internal use only and should not be provided to customers or external third parties.
Fairway Reverse Mortgage - Point of Contact:
Toll-free: (800) 754-7019
E-mail: Reversesupport@fairwaymc.com
Website: www.fairwayreverse.com
Fairway Branch Support - Fairway and Origination Issues:
Toll-free: (888) 386-1110
- Press Option 1 for Branch Support including Fairway Now
- Press Option 2 for Encompass Support
- Press Option 3 for IT Support
6:30 a.m. – 10:00 p.m. Monday – Friday
8:00 a.m. – 8:00 p.m. Saturday
Closed Sunday
Website: https://help.fairwaymc.com