VIP List for Servicing911

Updated May 4, 2022

This VIP List contains the names of high profile managers, loan officers and employees within Fairway who require immediate and high priority attention to their request, inquiry or question.

When the individuals on this list contact Servicing911 or Customer Experience for assistance, requests from these VIP List team members must be treated with a strong sense of urgency.   

Make sure to acknowledge receipt of these request immediately.  Ensure all research options and resolution decisions are explored.  Partner with management if needed.

Servicing911 VIP List - Joe Theisen & Team - 7000
Abbey WentlandGabrielle LoefflerKaitlan DayMike Zilli
Alison BeilkeHaiying ZhangKatie SergenianMonica Speirs
Annisa BakerHeather MitchellKayla BaggsNicole Woodstock
Bob MartinJason FordKellie JurisPeter Stebbins
Bryce BakerJason WeberKevin WagnerRenee Zenger
Courtney SchwartzJerry PetersonKim TimmsSandy Standford
Dan WiegmanJoan SergenianKristine JaegerSavannah Hanglid
Ed KunzJohn PelletterLaura StanfieldScott Harrod
Eric BrownJurga JokimciuteMike Lenz


 Servicing911 VIP List - Fairway Branch Management, Loan Officers, and Team Members
Amy SlotnickDavid Lazowski   Matt Lazowski Ryan Gran
Angela Kennedy Gregg SteinhausMichael FacchiniRyan Huskey
Ashley HickmonJay MitchellMike@teamfacchini.comSarah Middleton
Austin Larr Jeremy SchachterMike Del PretoSean Mazzarella
Barb McHenryJon DriscollMondie Pic'lSteve Whipple 
Beata BukowskiJon Tobias Nate BiscoSuzanne Mazzarella  
Ben ChenaultJustin EganNicole RuethTom Tousignant
Bill MurphyJustin ExnerOliver WhiteTyler Osby
Brian SciuttoKimberly GrimPatty NapgezekVicky Williams
Bryan SkaarLouise ThaxtonPaula FisherWally Elibiary
Caleb Ondrusek Marc BuiPhil GantzWill Bill Murphy
Christy SolarMarc WoodPinky ShahWill Harvey
Christy Solar TeamMarie JonesRoger Kube William Dawes 
Dan Richards Mark MooreRuth Hudspeth


Servicing911 VIP List - Fairway Executive Team 
Al Hecklinski Holly Mattson Michael Blake Shonda Marek 
Ashley  CookJessica Manna Mike May Steve Jacobson 
Betty Graham Jillian Tuatoo Larson Nikki Johnson Taylor Swartz 
Carrie Guarrero John Hotchkiss Paola Kielblock Teri Pansing 
Cynthia Vasileiadis Joy Knoch Randy Allen Todd Gavinski 
Dana Unger Julie Fry Scott Fletcher Tom Dixon 
Dawn Rivera Kim Yowell Shelly Shaw Tom Westerfield 
Dewanna Richard Len Krupinski Sherri Anderson Trista Mayer